Retail | E-Service Close Menu

Iskan Mobile

Dedicated and totally secure service provided free of charge to HBTF customers

Access a wide range of Digital Banking Services directly in the palm of your hand anywhere you are (24/7) Download the Iskan Mobile app

Inquiry services

  • Inquiry about account balance
  • Inquiries about transactions on the account
  • Inquiries about time deposit rates
  • Inquiry about currency exchange rates
  • Inquiries about electronic clearing Cheques / Cheques deposited in the account and Chuques drawn on the account.
  • Inquiries about credit cards.
  • Query for future and past transactions
  • Inquiries on my orders
  • Debit Card Information
  • Virtual Cards Information
Financial Transactions

  • Financial transfer between own customer accounts 
  • Financial transfer between customer accounts and between other accounts within the branches of the HBTF
  • Transfer to other accounts with local banks (ACH/RTGS)
  • Swift Transfer
  • Western Union Express Transfer Service (inquiry, send money, receive money)
Payment services

  • Pay bills through Fawateercom
  • Credit Card Payments / settlements
  • CliQ Service (link to page)
Requests

  • Request a detailed account statement
  • Check book request
  • Credit Card Request
  • Request a personal loan
Other services

  • Opening new accounts Non-HBTF customers (Saving)
  • Opening Sub Accounts (Saving/ Deposit)
  • Incoming and outgoing mail service
  • Change the password for the Iskan Mobile service
  • Locating ATMs and branches of the Housing Bank
  • SMS service control
  • CRIF . Credit Inquiry
  • Express Balance Service
  • Choose a preferred account
  • Activate the trusted device feature
  • Issuance of a certificate of interest
  • Application evaluation service
  • SMS Management 
  • Digital on boarding service for non hbtf customer
  • Refer a friend
  • Changing Theme (dark,light)
  • Activation of SANAD Digital Identity
  • Loan Calculator 
  • How to Steps
  • Offers Sections
  • Safety Deposit Boxes
  • Stop debit card
  • Purchasing E-Vouchers 
  • E-FAWATEERcom push notifications
  • Travel Insurance Service
  • Hide/unhide balances and Hide/unhide accounts
Credit Cards Services 

  • View Card Information
  • Pin Reminder
  • Change mobile number
  • Spending Control
  • Update e-commerce limit
  • Category Control
  • Card Location Control
  • Unblock Pin
  • Activate Credit Card
  • Stop credit card
  • Credit to Account transfer
  • Purchase Installments 
  • Credit Limit Increase
  • Instant Cash
Debit Cards Services 

  • Card Details
  • Active Card
  • Stop Card
  • Pin card management
  • Spending control
  • Category Use control   
  • Transactions History
 Always On!

Always On allows you to access and use the Iskan Mobile banking application anytime anywhere without the need for Wi-Fi or 3G/4G internet connection!

 

Benefits

  • This service is available to all Housing Bank customers who use Iskan Mobile.
  • This service is available to all users of Zain, Orange, and Umniah.
  • Convenient, round-the-clock connection to your finances.
  • Iskan Mobile will not need Wi-Fi or paid data bundles to perform.

 

 Always On Terms and conditions

The user’s mobile data icon must be turned on during the Iskan Mobile access for the service to be active without the need for Wi-Fi or data bundles.


Downloading the Service

qrcodeiskanmobile19-4.png

 1- Download and install the service directly on your mobile phone by searching (HBTF Mobile Banking) either at the Apple store for you IOS device or the Google Play Store for your Android device or Huawei Store.

 2- Login for old Iskan Mobile users

 3- Click on (Trouble signing in) then click on (Forget Password) and follow the steps mentioned on the attached user guide please click here

 4-  Login for New users (never Registered in the old Iskan Mobile application)

 5- Click on (Register Now) and follow the steps mentioned on the attached user guide please click here

 


FAQs about E-Services

Iskan Mobile

Iskan Online

ATM Network 

SMS 

Interactive Voice Response System (IVR) 

Call Center (ISKAN 24/7)

ITM

Iskan Engage

Iskan chat

Call Center (Iskan 24/7) representatives are available to answer your questions 24/7 . including official holidays and vacations.

People who are not bank customers can also communicate with the speaking bank
for the bank customers you need your Debit Card and PIN code 

By visiting any of our branches and filling the form.