Always On Terms and conditionsThe user’s mobile data icon must be turned on during the Iskan Mobile access for the service to be active without the need for Wi-Fi or data bundles.
Downloading the Service
1- Download and install the service directly on your mobile phone by searching (HBTF Mobile Banking) either at the Apple store for you IOS device or the Google Play Store for your Android device or Huawei Store.
2- Login for old Iskan Mobile users
3- Click on (Trouble signing in) then click on (Forget Password) and follow the steps mentioned on the attached user guide please click here
4- Login for New users (never Registered in the old Iskan Mobile application)
5- Click on (Register Now) and follow the steps mentioned on the attached user guide please click here
Interactive Voice Response System (IVR)
Call Center (ISKAN 24/7)
Call Center (Iskan 24/7) representatives are available to answer your questions 24/7 . including official holidays and vacations.
People who are not bank customers can also communicate with the speaking bank
for the bank customers you need your Debit Card and PIN code
By visiting any of our branches and filling the form.