Call Center (Iskan 24/7)

Call Center (Iskan 24/7) Services

Money transfers between customer accounts and transfers between housing bank customer accounts
Issuing local & International bank transfers
Disabling Credit Cards & Debit Cards
Request for issuance and renewal of Credit Cards and Debit Cards
Activation of new or renewed Credit Cards
Account statement requests to be sent instantly via fax, email, or through the branch
Cheque book delivery request at branch
Interest rate Inquiry for Jordanian Dinar and foreign currency deposits
Currency exchange rate Inquiries
Balance inquiry for deposit accounts, loans, and Credit Cards
Loan request inquiries
Voice Banking Services 24/7

Iskan 24/7 saves your time and effort, you don't have to visit your branch to get the following services. All you have to do is simply make a phone call to our Call Center (Iskan 24/7) and a qualified customer service representative will ensure that all your requirements and inquiries are met

To view Call Center (Iskan 24/7) User Guide please click here

FAQs about E-Services

What are the transfer limits between accounts through Iskan Mobile & Iskan online?

- Between your own accounts: 20,000 JOD per day
-To other HBTF accounts: 20,000 JOD per day
-To accounts in local banks: 10,000 JOD or equivalent in USD/GBP/EUR per day
-To international banks: 5,000 JOD or equivalent in USD/GBP/EUR per day

How can I Register to the Iskan Mobile – Retail ?

Through downloading our app from the app store, play store or Huawei store and choose the registration option then filling the required fields.

When can I utilize the Phone Bank service?

You can access the service 24/7, 7 days a week.

When can I utilize the Call Center (Iskan 24/7) service?

The call center (Iskan 24/7) representatives are available to answer your questions 24/7,including official holidays and vacations.

Housing Bank

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