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Call Center (Iskan 24/7)

Iskan 24/7 saves your time and effort

make a phone call to our Call Center (Iskan 24/7) and a qualified customer service representative will insure that all your requirements and inquiries are met  

 Call Center (Iskan 24/7) Services 

  • Internal and intra transfers
  • Issuing transfers in foreign and local currencies
  • Stop any of your Credit Cards or Debit Cards
  • Requesting / Renewing any of your Credit Cards or Debit Card
  • Reactivate any of your Credit Cards or Debit Card
  • Redeeming credit cards accumulated points through the Rewards program
  • Recharge a prepaid card
  • Order a Bank Statement to be mailed to your address (Fax Mail Branch)
  • Order a Cheque book and collect it from your branch
  • The setting, amending, and canceling periodical transfers
  • Inquiry about Iskan SMS Service
  • Inquiry about interest rates on local and foreign deposit accounts
  • Inquiry about exchange rates
  • Inquiry about different banking services and _financing programs
  • Inquiry about issuing certified local cheques
  • Inquiry about (accounts, balances, loans, credit cards)

Iskan 24/7 saves your time and effort, you don't have to visit your branch to get the following services. All you have to do is simply make a phone call to our Call Center (Iskan 24/7) and a qualified customer service representative will ensure that all your requirements and inquiries are met

 

To view Call Center (Iskan 24/7) User Guide please click here


FAQs about E-Services

You can sign up for the SMS service once you open an account or by visiting the nearest branch. You can also contact the call center at +0096265200400.To subscribe to the Iskan Mobile service , download the app stores and follow the registration steps.

- Between your own accounts: 20,000 JOD per day
-To other HBTF accounts: 20,000 JOD per day
-To accounts in local banks: 10,000 JOD or equivalent in USD/GBP/EUR per day
-To international banks: 5,000 JOD or equivalent in USD/GBP/EUR per day 

You can access the service 24/7, 7 days a week.

There are no charges for this service.