Call Center (Iskan 24/7)

Call Center (Iskan 24/7) Services

Internal and intra transfers
Issuing transfers in foreign and local currencies
Stop any of your Credit Cards or Debit Cards
Requesting / Renewing any of your Credit Cards or Debit Card
Reactivate any of your Credit Cards or Debit Card
Redeeming credit cards accumulated points through the Rewards program
Recharge a prepaid card
Order a Bank Statement to be mailed to your address (Fax Mail Branch)
Order a Cheque book and collect it from your branch
The setting, amending, and canceling periodical transfers
Inquiry about Iskan SMS Service
Inquiry about interest rates on local and foreign deposit accounts
Inquiry about exchange rates
Inquiry about different banking services and _financing programs
Inquiry about issuing certified local cheques
Inquiry about (accounts, balances, loans, credit cards)

Iskan 24/7 saves your time and effort, you don't have to visit your branch to get the following services. All you have to do is simply make a phone call to our Call Center (Iskan 24/7) and a qualified customer service representative will ensure that all your requirements and inquiries are met

To view Call Center (Iskan 24/7) User Guide please click here

FAQs about E-Services

Will the bank charge me on the SMS service?

There are no charges to this service.

When can I utilize the Phone Bank service?

You can access the service and use 24 hours, 7 days a week

How can I Register to the Iskan Mobile – Retail ?

through downloading our app from the app store, play store or Huawei store and choose the registration option then filling the required fields.

When can I utilize the Call Center (Iskan 24/7) service?

Call Center (Iskan 24/7) representatives are available to answer your questions 24/7 . including official holidays and vacations.

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