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Call Center (Iskan 24/7)

Iskan 24/7 saves your time and effort

make a phone call to our Call Center (Iskan 24/7) and a qualified customer service representative will insure that all your requirements and inquiries are met  

Call Center (Iskan 24/7) Services

  • Money transfers between customer accounts and transfers between housing bank customer accounts
  • Issuing local & International bank transfers
  • Disabling Credit Cards & Debit Cards
  • Request for issuance and renewal of Credit Cards and Debit Cards
  • Activation of new or renewed Credit Cards
  • Account statement requests to be sent instantly via fax, email, or through the branch
  • Cheque book delivery request at branch
  • Interest rate Inquiry for Jordanian Dinar and foreign currency deposits
  • Currency exchange rate Inquiries
  • Balance inquiry for deposit accounts, loans, and Credit Cards
  • Loan request inquiries
  • Voice Banking Services 24/7

Iskan 24/7 saves your time and effort, you don't have to visit your branch to get the following services. All you have to do is simply make a phone call to our Call Center (Iskan 24/7) and a qualified customer service representative will ensure that all your requirements and inquiries are met

 

To view Call Center (Iskan 24/7) User Guide please click here


FAQs about E-Services

People who are not bank customers can also communicate with the speaking bank
for the bank customers you need your Debit Card and PIN code 

You can sign up for the SMS service once you open an account or by visiting the nearest branch. You can also contact the call center at +0096265200400.To subscribe to the Iskan Mobile service , download the app stores and follow the registration steps.

You can access the service 24/7, 7 days a week.

- Between your own accounts: 20,000 JOD per day
-To other HBTF accounts: 20,000 JOD per day
-To accounts in local banks: 10,000 JOD or equivalent in USD/GBP/EUR per day
-To international banks: 5,000 JOD or equivalent in USD/GBP/EUR per day