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Iskan Chat

Iskan Chat, supported by artificial intelligence, provides alternative means of communication that answers all your questions and inquiries quickly and at any time.

Iskan Chat will be ready to respond to you, giving you the opportunity to apply for loans or debit cards to save your time and effort.

You can talk to Iskan Chat by sending any message to our website, Facebook page, or via WhatsApp, and Iskan Chat will be ready to respond to you, giving you the opportunity to apply for loans or debit cards to save your time and effort.

Services provided by the Iskan Chat service

  • General inquiries regarding the bank’s products (accounts, cards, and loans).
  • Apply for a loan or a debit card.
  • General inquiries regarding electronic services.
  • Locate ATMs and branches near you.
  • Make suggestions or complaints.

You can start using Iskan Chat through our following online channels

  1. The bank’s website (link).
  2. Facebook and/or Messenger. (link)
  3. WhatsApp on the number: +96265200400.


*Subject to the bank’s terms and conditions.


FAQs about E-Services

You can sign up for the SMS service once you open an account or by visiting the nearest branch. You can also contact the call center at +0096265200400.To subscribe to the Iskan Mobile service , download the app stores and follow the registration steps.

- Between your own accounts: 20,000 JOD per day
-To other HBTF accounts: 20,000 JOD per day
-To accounts in local banks: 10,000 JOD or equivalent in USD/GBP/EUR per day
-To international banks: 5,000 JOD or equivalent in USD/GBP/EUR per day 

Through downloading our app from the app store, play store or Huawei store and choose the registration option then filling the required fields.

- Iskan Mobile

- Iskan Online

- ATM Network 

- SMS 

- Interactive Voice Response System (IVR) 

- Call Center (ISKAN 24/7)

- ITM

- Iskan Engage

- Iskan Chat