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Iskan Chat

Iskan Chat, supported by artificial intelligence, provides alternative means of communication that answers all your questions and inquiries quickly and at any time.

Iskan Chat will be ready to respond to you, giving you the opportunity to apply for loans or debit cards to save your time and effort.

You can talk to Iskan Chat by sending any message to our website, Facebook page, or via WhatsApp, and Iskan Chat will be ready to respond to you, giving you the opportunity to apply for loans or debit cards to save your time and effort.

Services provided by the Iskan Chat service

  • General inquiries regarding the bank’s products (accounts, cards, and loans).
  • Apply for a loan or a debit card.
  • General inquiries regarding electronic services.
  • Locate ATMs and branches near you.
  • Make suggestions or complaints.

You can start using Iskan Chat through our following online channels

  1. The bank’s website (link).
  2. Facebook and/or Messenger. (link)
  3. WhatsApp on the number: +96265200400.


*Subject to the bank’s terms and conditions.


FAQs about E-Services

You can access the service 24/7, 7 days a week.

- Between your own accounts: 20,000 JOD per day
-To other HBTF accounts: 20,000 JOD per day
-To accounts in local banks: 10,000 JOD or equivalent in USD/GBP/EUR per day
-To international banks: 5,000 JOD or equivalent in USD/GBP/EUR per day 

There are no charges for this service.

The call center (Iskan 24/7) representatives are available to answer your questions 24/7,including official holidays and vacations.