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Iskan Engage

New digital banking experience

Our self-service branch enables you to conduct many of your banking transaction

We now offer you a new digital banking experience (Iskan Engage) Our self-service branch located in Shmesani-headquarter building, enables you to conduct many of your banking transactions (24/7) with the ultimate levels of banking requirements and lifestyle through the latest technologies and services

 Iskan Engage Branch Provides  the Following Services:

Safe-Deposit Box
For the first time in The Housing Bank, we give you access to your valuable belongings around the clock

Interactive Teller Machines (ITM) from Housing Bank

We provide banking services with the latest technological advancements, where you can communicate via audio and video with a customer service agent available at the call center service (Iskan 24/7) to complete many banking transactions that are done through branches such as:

  • Opening primary and subsidiary accounts
  • Cash withdrawals and deposits in large amounts, up to JOD 10,000 for withdrawals and JOD 19,999 for cash deposits
  • Instant account statements issuance (A4 Statement)
  • Issuance and renewal of direct debit cards
  • Depositing cheques drawn on the bank and other banks

Additionally, the branch offers numerous interactive screens that introduce many banking products and services, improving personal financial management methods, and interacting with quality and explanatory content on how to benefit from the various bank channels through smart touch screens, available in the form of interactive pods and digital tables.

*ATM services are available around the clock providing all services of withdrawals, deposits, balance inquiries, and mini-statements.

*Interactive Teller Machines (ITMs) are also available at Um Uthaina and Wasfi Al-Tal streets, providing the same services offered at Iskan Engage branch.

 



FAQs about E-Services

- Iskan Mobile

- Iskan Online

- ATM Network 

- SMS 

- Interactive Voice Response System (IVR) 

- Call Center (ISKAN 24/7)

- ITM

- Iskan Engage

- Iskan Chat

By visiting any of our branches and filling the form 

- Between your own accounts: 20,000 JOD per day
-To other HBTF accounts: 20,000 JOD per day
-To accounts in local banks: 10,000 JOD or equivalent in USD/GBP/EUR per day
-To international banks: 5,000 JOD or equivalent in USD/GBP/EUR per day 

You can register by visiting any of our branches and filling the form.