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Iskan Engage Iskan Engage

Iskan Engage

New digital banking experience

Our self-service branch enables you to conduct many of your banking transaction

We now offer you a new digital banking experience (Iskan Engage) Our self-service branch located in Shmesani-headquarter building, enables you to conduct many of your banking transactions (24/7) with the ultimate levels of banking requirements and lifestyle through the latest technologies and services

 Iskan Engage Branch Provides  the Following Services:

Safe-Deposit Box
For the first time in The Housing Bank, we give you access to your valuable belongings around the clock

Interactive Teller Machines (ITM) from Housing Bank

We provide banking services with the latest technological advancements, where you can communicate via audio and video with a customer service agent available at the call center service (Iskan 24/7) to complete many banking transactions that are done through branches such as:

  • Opening primary and subsidiary accounts
  • Cash withdrawals and deposits in large amounts, up to JOD 10,000 for withdrawals and JOD 19,999 for cash deposits
  • Instant account statements issuance (A4 Statement)
  • Depositing cheques drawn on the bank and other banks
  • Credit Card payment and transfer from account to another account

Additionally, the branch offers numerous interactive screens that introduce many banking products and services, improving personal financial management methods, and interacting with quality and explanatory content on how to benefit from the various bank channels through smart touch screens, available in the form of interactive pods and digital tables.

*ATM services are available around the clock providing all services of withdrawals, deposits, balance inquiries, and mini-statements.

*Interactive Teller Machines (ITMs) are also available at Um Uthaina,Wasfi Al-Tal streets and Al-Abdali Mall providing the same services offered at Iskan Engage branch.

 


FAQs about E-Services

There are no charges for this service.

19,999 JOD

You can register by visiting any of our branches and filling the form.

By visiting any of our branches and filling the form 

1. Through Apple pay/ Google pay

2. Through Iskan mobile - cardless ATM cash withdrawal

 

- Iskan Mobile

- Iskan Online

- ATM Network 

- SMS 

- Interactive Voice Response System (IVR) 

- Call Center (ISKAN 24/7)

- ITM

- Iskan Engage

- Iskan Chat

The call center (Iskan 24/7) representatives are available to answer your questions 24/7,including official holidays and vacations.

- Between your own accounts: 20,000 JOD per day
-To other HBTF accounts: 20,000 JOD per day
-To accounts in local banks: 10,000 JOD or equivalent in USD/GBP/EUR per day
-To international banks: 5,000 JOD or equivalent in USD/GBP/EUR per day 

You can sign up for the SMS service once you open an account or by visiting the nearest branch. You can also contact the call center at +0096265200400.To subscribe to the Iskan Mobile service , download the app stores and follow the registration steps.

Anyone can contact the Call Center (Iskan 24/7) for general inquiries at any time. Bank customers who wish to use banking services must have a Debit Card and PIN.

 

Through downloading our app from the app store, play store or Huawei store and choose the registration option then filling the required fields.

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