Book an appointment easily and quickly with a bank teller or customer service representative before arriving at the branch.

You can now electronically pull a queue ticket when visiting any bank branch by scanning the QR code present at the branch entrance, or book an appointment at any Housing Bank branch at any time through our electronic channels (Iskan Mobile or the bank's website)

If you would like to book your appointment in advance at the branch, day and time that suits you, you can book through:

• Iskan Mobile application
• Or the website Click Here

You can also book your appointment upon arrival at the branch using:

• The QR code available at the entrance of the branch
• Or the queuing system kiosk available inside the branch

Features of the new queuing system

• Saves customers time and effort.
• Ensures providing services with the highest quality standards by scheduling appointments in the branch.
• Enables continuous development of services using a direct customer evaluation survey received after the visit.