​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

Asked Question

  • What is Housing loan made for?

    -Financing the purchase of residential apartments and houses for personal livelihood.

    -Finishing a house under construction or erecting a new one.

    -Buying a piece of land and developing construction on it.

    -Expand a standing building.

  • Who should open a current account?

    Current Account is designed to suite the need of all our customers, Individuals, merchants and companies. This account helps our customers to attain banking services that shorten the distance between them and the bank wherever they are.

  • Will my bank provide me with different IBAN for each of my accounts?

    Yes, for all accounts that accept outgoing or incoming transfers or both.

  • How can I open an account with HBTF if I reside outside Jordan?

    To open an account at HBTF while you reside outside Jordan, you must follow the following steps:

    -Order an application form to open an account through Iskan App or call Call Center (ISKAN 24/7) at : +96265200400.

    -Fill the application form with the required information.

    -Approve your signature through the bank you deal with or through one of our correspondents in the country you reside in.

    -Send us the application form with a verification copy of your ID on the following P.O. Box address: The Housing Bank for Trade & Finance P.O. Box 7693 Amman 11118 Jordan.

  • What is the Minimum income to request Housing Loan?

    Minimum income to request Housing Loan is JD 250

  • What is the official working hours for these services provided by the Jordan Treasury Department?

    From 8:00 AM to 04:30 PM daily from Monday to Thursday, and Friday from 9:00 AM to 03:00 PM.

  • Do I need the beneficiary’s IBAN when requesting to issue a money transfer from my account to a beneficiary’s account within same bank inside the Kingdom?
  • Whom should I refer to if I wish to inquire about transfer services or bank drafts ?

    Please get in touch with our call center (Iskan 24/7) at +96265200400, or our toll free number 080022111 or thtough Iskan Mobile


  • Does Salaries Account qualify you for Advanced withdrawal of your salary?

    Yes, you can withdrawal of your salary at any time in the month


  • Why the Small Business loan from Housing Bank is your ideal solution?

    We have a dedicated center for small enterprises that provides the needed support to our clients to obtain the suitable financing that meets their expectations with competitive interest rates with flexible loan tenor

  • When can I utilize the Call Center (Iskan 24/7) service?

    Call Center (Iskan 24/7) representatives are available to answer your questions 24/7 . including official holidays and vacations.

  • What are the available payment instructions on credit cards?

    Available payment instructions on credit cards: 5%or 100%

  • What is the period available for installment through the Personal and household purchases installment program?

    Loan tenure up to 5 years (including grace period), Grace period up to 2 months.

  • What is CliQ service?

    Its an instant payment for local banks and its available 24 hours 7 days a week

  • What makes Housing Bank distinguished in terms of Corporate Credit Services?

    The Housing Bank is the ideal choice for clients of large, small and medium companies due to its ability to meet its customers' financing requirements, by providing a diverse and integrated group of banking products that meet their various needs, in addition to the extensive experience of the Relationship Managers in dealing with corporate clients from various sectors.

  • What documents should I bring to get a housing loan?

    Salary certificate or proof of income Presale or initial sale contract [Applicable incase of buying] / Property Registration Document [Property Deed] / Landscape blueprint [Land Map issued by Land Registration department] / Site location blueprint Real-Estate / License Proof of identity [I.D]

  • Is there any interest-free period on my credit card transaction?

    The interest-free period may reach to 55 days depending on the date of transaction. There is no interest-free period on withdrawal cash transactions.

  • Will the existing account numbers become nonworking when the IBAN is applied?


  • What is the Call Center (Iskan 24/7) number?

    You can call at +96265200400 , or the toll free number 080022111.

  • Is Guarantor required to obtain the Housing Loan?

    No, Guarantor is not required to obtain the Housing Loan