Who should open a current account? The current account is designed to suit the needs of all customers, individuals, merchants, and companies. This account helps our customers to access banking services that shortens the distance between them and the bank wherever they are.
What documents should I bring to get a housing loan? Salary certificate or proof of income Presale or initial sale contract [Applicable in case of buying] / Property Registration Document [Property Deed] / Landscape blueprint [Land Map issued by Land Registration department] / Site location blueprint Real-Estate / License Proof of identity [I.D]
Why is the “Housing Loan” from Housing Bank your perfect solution? - Unlimited loan limit Tenor of loan up to 30 years
- Competitive interest rate.
- Grace period up to 6 months in case of purchases and up to 24 months for construction.
- Financing up to 100% of the real-estate estimated value.
- Life insurance coverage.
- Pre-approved credit card with free subscription fees for the first year.
How can I open an account with HBTF if I reside outside Jordan? To open an account at HBTF while you reside outside Jordan, you must take the following steps:
-Order an application form to open an account through Iskan App or call the call center (ISKAN 24/7) at:+96265200400
-Fill in the application form with the required information
-Approve your signature through the bank you deal with or through one of our correspondents in the country you reside in
-Send us the application form with a verification copy of your ID on the following P.O. Box address: The Housing Bank for Trade & Finance P.O. Box 7693 Amman 11118 Jordan
How can I access banking services after working hours, or during official holidays? You can withdraw, deposit, and inquire services through our ATMs, which function 24 hours a day 7 days a week. You can also access about 24 services through short messages services (SMS), besides the online services through (Iskan Online), (Iskan Mobile). You can also access more than 40 services through our call center (Iskan 24/7) at: +96265200400, or the toll-free number 080022111, or follow us on social media platforms.
When do salaries get cleared at the bank? Customers’ salaries transferred by public and private entities to HBTF are cleared within 24 hours of the transfer date. The bank established a central unit to make this service highly efficient and speedy.
Why does the bank charge me if my account balance falls below the minimum amount? The bank charges a 1 JOD monthly fee from your current or saving account when your saving account balance is less than 100 JOD, or when your current account balance is less than 200 JOD Reason behind that charge is to partially compensate the cost of managing such accounts. In addition, we expect this fee to be an incentive for you to inject more funds into your account and exceed 200 JOD, and accordingly become eligible to participate in the savings Account Prizes draw.
What are the available payment instructions on credit cards? Available payment instructions on credit cards are 5%, 25%, 50% or 100%.
When does my credit card statement get issued? Credit card statements are issued at end of each month.
What is the Call Center (Iskan 24/7) number? You can contact the call center on +96265200400, or the toll free number 080022111.
Who should open a savings account? The savings account is designed for all our customers. This is because it suits all those customers who wish to save money for their family and achieve financial security in the future.
How can I register for the Iskan Online – Corporate? You can register by visiting any of our branches and filling the form.
What is the Minimum limit for opening a current Accounts? Minimum amount for opening a current Accounts is JD 200
Does Salaries Account qualify you for Advanced withdrawal of your salary? Yes, you can withdraw all of your salary at any time during the month.
What makes Housing Bank distinguished in terms of Corporate Credit Services? The Housing Bank is the ideal choice for clients of large, small and medium companies due to its ability to meet its customers' financing requirements, by providing a diverse and integrated group of banking products that meet their various needs, in addition to the extensive experience of the Relationship Managers in dealing with corporate clients from various sectors.
How does the Housing Bank implement the requests of Corporate clients regarding Commercial transactions and transfers? The Housing Bank is the ideal choice for clients of large, small and medium companies due to its ability to meet its customers' financing requirements, by providing a diverse and integrated group of banking products that meet their various needs, in addition to the extensive experience of the Relationship Managers in dealing with corporate clients from various sectors.
Does Housing Bank provide Internet Banking Services to Corporate Customers? Our clients receive many quick and safe Banking Services through Iskan Online and Corporate Mobile Banking, which allows corporate customers to conduct many operations like:
Money transfers, Pay Bills, Request a Check book, Balance Inquiry, Interest and currency exchange rates, Inquiries about checks deposited in the account and checks drawn on the account, in addition to sending inquiries from the customer to the bank.
How can I register to the Iskan Mobile – Corporate? By visiting any of our branches and filling the form
How can I Register to the Iskan Mobile – Retail ? Through downloading our app from the app store, play store or Huawei store and choose the registration option then filling the required fields.
What is the Minimum limit for opening a Basic Account? There is no minimum limit for opening an account
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