FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • Why is our personal loan program your perfect solution? Why is our personal loan program your perfect solution?

    -Tenor of loan up to 8 years including a grace period

    -Grace period up to 6 months

    -Competitive interest rate

    -Pre-approved credit card with free issuing fees for the first year

    -Life insurance coverage

  • What is the Minimum income to request Housing Loan? What is the Minimum income to request Housing Loan?

    The minimum income required to request a housing loan is 350 JODs

  • What are the bank’s-channels? What are the bank’s-channels?

    - Iskan Mobile

    - Iskan Online

    - ATM Network 

    - SMS 

    - Interactive Voice Response System (IVR) 

    - Call Center (ISKAN 24/7)

    - ITM

    - Iskan Engage

    - Iskan Chat

  • How can I subscribe to Mobile Banking How do I sign up for mobile banking? How can I subscribe to Mobile Banking How do I sign up for mobile banking?

    You can sign up for the SMS service once you open an account or by visiting the nearest branch. You can also contact the call center at +0096265200400.To subscribe to the Iskan Mobile service , download the app stores and follow the registration steps.

  • What are the advantages of opening a Time Deposit Account? What are the advantages of opening a Time Deposit Account?

    - Grow your balance with high returns. You can tie your Time Deposit with the period that suits your preference

    - The period could range from one month to one year

    - Account holders receive a Visa credit card

    - Account holders have access to loans and other benefits at  competitive prices

    - This account can be opened in Jordanian Dinars or foreign currencies

  • Can I use my card for online purchases? Can I use my card for online purchases?

    Yes, you can activate your card for online purchases by submitting a request through the Iskan Mobile application or by contacting the 24/7 telephone service center and requesting to amend the credit limit or cancel the service.

  • How long is the personal tenor repayment period? How long is the personal tenor repayment period?

    Loan tenor up to 8 years

  • What is a housing loan for? What is a housing loan for?

    -Financing the purchase of residential apartments and houses

    -Finishing a house under construction or erecting a new one

    -Buying a piece of land and developing it for construction

    -Expanding an existing building

  • How do I apply for a job at Housing Bank? How do I apply for a job at Housing Bank?
    HBTF always seeks to attract employees who possess excellent academic and professional qualifications. To submit an application, Click Here
  • What are the main banking services that the bank provides in Palestine? What are the main banking services that the bank provides in Palestine?

    The bank’s branches in Palestine provide a range of personal services, and an array of innovative and unique financial solutions suited for customers in the retail and corporate sectors.

  • What are the main banking services that the bank provide in Bahrain? What are the main banking services that the bank provide in Bahrain?

    Bahrain branch provides a range of financials solutions and banking services to corporate, SME and High Net Worth Individuals. Customers can access both short- and long-term financing options and robust trade finance services designed to facilitate seamless international and domestic trade

  • Do I need the beneficiary’s IBAN when sending interbank transfers across international borders? Do I need the beneficiary’s IBAN when sending interbank transfers across international borders?

    Yes, if the beneficiary is in a country that uses IBAN, otherwise, the request with be rejected.

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