When do salaries get cleared at the bank? Customers’ salaries transferred by public and private entities to HBTF are cleared within 24 hours of the transfer date. The bank established a central unit to make this service highly efficient and speedy.
Why does the bank charge me if my account balance falls below the minimum amount? The bank charges a 1 JOD monthly fee from your current or saving account when your saving account balance is less than 100 JOD, or when your current account balance is less than 100 JOD, Reason behind that charge is to partially compensate the cost of managing such accounts. In addition, we expect this fee to be an incentive for you to inject more funds into your saving account and exceed 200 JOD, and accordingly become eligible to participate in the savings Account Prizes draw.
What are the available payment instructions on credit cards? Available payment instructions on credit cards are 5%, 25%, 50% or 100%.
When does my credit card statement get issued? Credit card statements are issued at end of each month.
What is the Call Center (Iskan 24/7) number? You can contact the call center on +96265200400, or the toll free number 080022111.
Who should open a savings account? The savings account is designed for all our customers. This is because it suits all those customers who wish to save money for their family and achieve financial security in the future.
How can I register to IskanBusiness Or IskanBusiness Mobile? Our clients can apply to this service by contacting their relationship manager or by visiting any of our branches.
Does Salaries Account qualify you for Advanced withdrawal of your salary? Yes, you can withdraw all of your salary at any time during the month.
How does the Housing Bank implement the requests of Corporate clients regarding Commercial transactions and transfers? The Housing Bank is the ideal choice for clients of large, small and medium companies due to its ability to meet its customers' financing requirements, by providing a diverse and integrated group of banking products that meet their various needs, in addition to the extensive experience of the Relationship Managers in dealing with corporate clients from various sectors.
Does Housing Bank provide Internet Banking Services to Corporate Customers? Our clients receive many efficient and safe banking Services through IskanBusiness platform and IskanBusiness Mobile Banking, which allow corporate customers to carry out several actions such as processing all types of transfers, salary files management, bill payments, cheque book request, extraction of account statements in different formats, currency exchange rates inquiries, full view and reporting of cheques and PDCs, in addition to several other financial and non-financial services.
What makes Housing Bank distinguished in terms of Corporate Credit Services? The Housing Bank is the ideal choice for clients of large, small and medium companies due to its ability to meet its customers' financing requirements, by providing a diverse and integrated group of banking products that meet their various needs, in addition to the extensive experience of the Relationship Managers in dealing with corporate clients from various sectors.
How can I Register to the Iskan Mobile – Retail ? Through downloading our app from the app store, play store or Huawei store and choose the registration option then filling the required fields.
What is the Minimum limit for opening a Basic Account? There is no minimum limit for opening an account
What is the Minimum limit for opening a Savings Account? 100 JODs is the minimum limit for opening a savings account.
What is the minimum Personal Loan amount? The minimum personal loan amount is 3,000 JODs.
What is the maximum amount of Auto Loans financing I can get? Financing can reach 150,000 JOD.
What is the period available for installment through the Personal and household purchases installment program? Loan tenure up to 5 years (including grace period), Grace period up to 2 months.
What is the minimum balance required to open a Mustaqbaly account? There is no minimum balance required
Who is the Edge program for? Edge was created for our most distinguished customers to provide them with personalized services that meet their banking needs.
Do I need to provide the authorized entity with my IBAN to perform a transfer to my account in a bank operating inside the Kingdom? Yes.