FAQ

Yes, you can open accounts in multiple currencies. To Know more about the available currencies for each account type, please contact our Call Center at 065200400 or visit the nearest branch.

To open an account at HBTF while you reside outside Jordan, you must take the following steps:

-Grant a power of attorney to one of your relatives, or request an application form to open an account through Iskan App or call the call center (ISKAN 24/7) at:+96265200400.

-Fill in the application form with the required information.

-Approve your signature through the bank you deal with or through one of our correspondents in the country you reside in.

-Send us the application form with a verified copy of your ID on the following P.O. Box address: The Housing Bank for Trade & Finance P.O. Box 7693 Amman 11118 Jordan.

You can withdraw, deposit, and inquire services through our ATMs, which function 24 hours a day 7 days a week. You can also access about 24 services through short messages services (SMS), besides the online services through (Iskan Online), (Iskan Mobile). You can also access more than 40 services through our call center (Iskan 24/7) at: +96265200400, or the toll-free number 080022111, or follow us on social media platforms.

Customers’ salaries transferred by public and private entities to HBTF are cleared within 24 hours of the transfer date. The bank established a central unit to make this service highly efficient and speedy.

The bank charges a 1 JOD monthly fee from your current or saving account when your saving account balance is less than 100 JOD, or when your current account balance is less than 100 JOD, Reason behind that charge is to partially compensate the cost of managing such accounts. In addition, we expect this fee to be an incentive for you to inject more funds into your saving account and exceed 200 JOD, and accordingly become eligible to participate in the savings Account Prizes draw.