FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

Asked Question

  • Who is qualified for a salary Account? Who is qualified for a salary Account?

    This account is tailored for employees and other individuals who receive a monthly salary transferred to their bank account. With this account, employees can reap several benefits not available to other accounts.

  • What are the key benefits of the Salary account? What are the key benefits of the Salary account?

    - Advanced withdrawal of your salary at any time during the month

    - Visa Electron Card to withdraw cash from ATM machines as well as making purchases from retail stores

    - Instant access to all Housing Bank electronic services (Iskan 24/7, Phone Banking, Mobile Banking, Iskan Online, and Iskan SMS)

    - Utility bills payments

    - Preferential terms on loans and credit facilities

    - The Ability to subscribe into EasyTawfeer service for free

  • What documents should I bring to open a salary account? What documents should I bring to open a salary account?

    · ID card:

    - A valid smart ID card for Jordanians (resident or non-resident)

    - A valid passport for non-Jordanians (resident or non-resident)

    - Identification card for the children of Jordanian women married to non-Jordanian men (resident or non-resident)

    - Military ID/appointment certificate for members of the armed forces and security services (Jordanian resident)

    - A valid service card for the Syrian community, stamped on the back with the seal of the security center that issued it, in addition to valid travel awards (non-Jordanian resident)

    - Temporary residence card for people from the Gaza Strip (non-Jordanian resident)

    - Diplomatic or administrative card issued by the Ministry of Interior (non-Jordanian resident)

    · Proof of residential address: a recent utility bill from the last 6 months (electricity, water, landline, or internet). Exception: For low-risk Jordanian residents, provided the client’s address is fully completed on the account application, or a rental contract if the client is a tenant and the bills are in the name of the landlord

    · Salary transfer letter

  • Does Salaries Account qualify you for Advanced withdrawal of your salary? Does Salaries Account qualify you for Advanced withdrawal of your salary?

    Yes, you can withdraw all of your salary at any time during the month.

  • What are the advantages of opening a Salary Account with Housing Bank? What are the advantages of opening a Salary Account with Housing Bank?

    - You can withdraw your salary in advance at any time

    - You can get your debit card without issuance fees

    - You will get free access to all Housing Bank electronic services (Call Center (Iskan 24/7) , Phone Bank, Iskan online, Iskan Mobile and Iskan SMS)

    - You can pay different utility bills

    - You can apply for loans or credit facilities you need with preferential terms

    - When you sign up for the free SMS messaging service, you will be notified when your salary is deposited and when any transactions are made on your account