FAQ

· ID card for the account holder (benefit accounts), or for the guardian or custodian of a minor's account:

- A valid smart ID card for Jordanians (resident or non-resident)

- A valid passport for non-Jordanians (resident or non-resident)

- Identification card for the children of Jordanian women married to non-Jordanian men (resident or non-resident)

- Military ID/appointment certificate for members of the armed forces and security services (Jordanian resident)

- A valid service card for the Syrian community, stamped on the back with the seal of the security center that issued it, in addition to valid travel awards (non-Jordanian resident)

- Temporary residence card for people from the Gaza Strip (non-Jordanian resident)

- Diplomatic or administrative card issued by the Ministry of Interior (non-Jordanian resident)

· Proof of Residential Address: a recent utility bill from the last 6 months (electricity, water, landline, or internet). Exception: For low-risk Jordanian residents, provided the client’s address is fully completed on the account application, or a rental contract if the client is a tenant and the bills are in the name of the landlord

· Family book or birth certificate of the child (minor)

All customers under 18 years of age

There is no minimum balance required