FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

Asked Question

  • How to join Iskan Plus program? How to join Iskan Plus program?

    You can join Iskan Plus program by fulfilling the following criteria:

    - A monthly transferred salary to Housing Bank with minimum amount of 
    JOD 650  and maximum amount of JOD 2,599 or equivalent in foreign currencies.


    - The average balance of the customer's accounts (Current / Savings) in JOD currency should range from 
    JOD 10,000 and less than JOD 70,000 or equivalent in foreign currencies.

     

  • What are the banking benefits of the Iskan Plus free program? What are the banking benefits of the Iskan Plus free program?

    - Dedicated Relationship Manager and designated Iskan Plus branches for prioritized services

    - Priority on queueing systems at bank branches to obtain the banking services you need, such as withdrawing, depositing cash and checks

    - Priority at the call center service (Iskan 24/7)

    - Instant cash in case of emergencies during travels, through Western Union Quick Transfers on the Iskan Mobile application

    - Installments, discounts and loyalty programs for Iskan Plus debit and credit cards

    - 50% exemption on primary credit card issuance fees for the first year excluding Visa Infinite US Dollar card

    - Extra chance of winning in savings accounts for every additional 100 JODs in the balance

    - A lower interest rate than the advertised rate on consumer loan products

    - Exemption from loan granting fees purchased from other banks (Buyout Loans)

  • How much is the monthly subscription fee of Iskan Plus Paid Program? How much is the monthly subscription fee of Iskan Plus Paid Program?

    The monthly subscription fee of Iskan Plus Paid Program is 3.5 JODs.

  • In which Housing Bank branches Iskan Plus centers are available? In which Housing Bank branches Iskan Plus centers are available?
    Iskan Plus centers are available in 70 branches across the Kingdom. Click here