FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • How can I install my transaction amount? How can I install my transaction amount?
    When using your Housing Bank Credit Cards through the merchant POS for selected participating merchants, through the SMS, through Iskan Mobile application or contact our Call Center (Iskan 24/7) at +96265200400
  • What is the installment period? What is the installment period?
    Flexible periods starting from 3 months up to 24 months. The installment months varies from one merchant to another
  • What is the interest rate for the installment program? What is the interest rate for the installment program?
    0% interest rate when using your credit card in selected participating merchants. And 1 % for non-participating merchants
  • What is the minimum amount that can be installed? What is the minimum amount that can be installed?
    100 JD
  • How many transactions can be installed on a credit card simultaneously? How many transactions can be installed on a credit card simultaneously?
    A maximum of five transactions can be processed in parallel

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