FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • Who should open a current account? Who should open a current account?

    The current account is designed to suit the needs of all customers, individuals, merchants, and companies. This account helps our customers to access banking services that shortens the distance between them and the bank wherever they are.

  • What are the advantages of opening a current account? What are the advantages of opening a current account?

    - Getting a cheque book.

    - Getting a free Visa Electron Card which helps you with: Withdrawal, Deposit and Inquiring about your account 24/7.

    - Making purchases at shops and shopping centers.

    - Free access to electronic services (Call Center (Iskan 24/7), Phone Bank, Iskan Online, Iskan Mobile)

    - Access to the SMS service on your mobile phone for instant alerts whenever a transaction is made on your account.

    - Pay utility bills.

    - The Ability to subscribe into EasyTawfeer service for free

    - Apply now to open a current account by filling the form Click Here 

  • What documents should I bring to open current account? What documents should I bring to open current account?
    · ID card:

    - A valid smart ID card for Jordanians (resident or non-resident)

    - A valid passport for non-Jordanians (resident or non-resident)

    - Identification card for children of Jordanian women married to non-Jordanian men (resident or non-resident)

    - Military ID/appointment certificate for members of the armed forces and security services (Jordanian resident)

    - A valid service card for the Syrian community, stamped on the back with the seal of the security center that issued it, in addition to valid travel awards (non-Jordanian resident)

    - Temporary residence card for people from the Gaza Strip (non-Jordanian resident)

    - Diplomatic or administrative card issued by the Ministry of Interior (non-Jordanian resident)

    · Proof of residential address: a recent utility bill from the last 6 months (electricity, water, landline, or internet). Exception: For low-risk Jordanian residents, provided the client’s address is fully completed on the account application, or a rental contract if the client is a tenant and the bills are in the name of the landlord

  • What is the Minimum limit for opening a current Accounts? What is the Minimum limit for opening a current Accounts?

    Minimum amount for opening a current Accounts is JD 200

  • Can a current account customer issue a check book? Can a current account customer issue a check book?

    Yes, he/she can.

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