FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

Asked Question

  • What is the CliQ service? What is the CliQ service?

    CliQ is a service that enables customers to send and receive money between bank accounts across all participating banks in Jordan, to and from any mobile wallet, instantly and 24/7.

  • How to send a transfer using the CliQ service through Iskan Mobile? How to send a transfer using the CliQ service through Iskan Mobile?
    1. Log in to Iskan Mobile and select “Payments”.
    2. Click on the “Instant Payment” service.
    3. Choose the beneficiary from your registered beneficiaries list or click on “Send/Request” to add a new beneficiary.
    4. Enter the required information, then review the CliQ transfer details on the preview screen.
    5. Enter the OTP sent to your registered mobile number, when the amount is JOD 200 or above.
    6. A success screen will display your CliQ transfer details.
  • What is the maximum daily limit allowed for transfers using CliQ service? What is the maximum daily limit allowed for transfers using CliQ service?
    The maximum daily limit allowed for CliQ transfers is JOD 10,000 and the number of transactions must not exceed 10 transfers.