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MID-Operation Unit MOU

GET THE SERVICE THAT YOU DESERVE



WHO WE ARE

We are the communication unit of HBTF clients for Trade Operations and Transfers.


WHAT WE DO

  • Meet clients and receive applications and inquiries.
  • Filling applications and making sure that all required fields are completed.
  • Notify clients of any potential risks involved.
  • Verify covering letter against presented documents in regards to export LCs and outward collections.
  • Verify authorized signatories.
  • Check and ensure if the customer request complies with the credit approvals and facility limits.
  • Submit applications to the Trade Center.
  • Follow up all clients' requests.
  • Respond to customer's inquiries via available communication channels.

WHY IT MATTERS

The unit established to be a major communication point for Trade Operations and Transfers, to ensure clients that all procedures and transactions are being processed smoothly to save time and efforts and to provide a valuable clients experience.



CONTACT DETAILS:   

Head Office

Al -Shumaysani -Prince Shaker Bin Zaid Street
Amman, Jordan  
P.O.Box: (7693), Postal Code (11118) – Jordan
Electronic Mail: mou@hbtf.com.jo
Telephone: +962 5005572