FAQ

The interest-free period may reach 45 days, depending on the date of transaction. There is no interest-free period on cash withdrawal transactions.

Yes, it does. This is because HBTF has a wide network of correspondent banks. There are over 500 correspondent banks  across the globe.

Yes, you can. HBTF offers the Western Union money transfer service that facilitates the process of transferring and receiving your money quickly around the world or through HBTF branch network. Moreover, you can visit the Western Union agent at country of residence and send a transfer. All you need to mention is the beneficiary’s name,additional you can use the Iskan Mobile banking application anytime anywhere to transfer and reveiving money.

You can join Iskan Plus program by fulfilling the following criteria:

- A monthly transferred salary to Housing Bank with minimum amount of JOD 650  and maximum amount of JOD 2,599 or equivalent in foreign currencies.

- The average balance of the customer's accounts (Current / Savings) in JOD currency should range from JOD 10,000 and less than JOD 70,000 or equivalent in foreign currencies.

Yes, you can open accounts in multiple currencies. To Know more about the available currencies for each account type, please contact our Call Center at 065200400 or visit the nearest branch.

- Dedicated Relationship Manager and designated Iskan Plus branches for prioritized services

- Priority on queueing systems at bank branches to obtain the banking services you need, such as withdrawing, depositing cash and checks

- Priority at the call center service (Iskan 24/7)

- Instant cash in case of emergencies during travels, through Western Union Quick Transfers on the Iskan Mobile application

- Installments, discounts and loyalty programs for Iskan Plus debit and credit cards

- 50% exemption on primary credit card issuance fees for the first year excluding Visa Infinite US Dollar card

- Extra chance of winning in savings accounts for every additional 100 JODs in the balance

- A lower interest rate than the advertised rate on consumer loan products

- Exemption from loan granting fees purchased from other banks (Buyout Loans)

The monthly subscription fee of Iskan Plus Paid Program is 3.5 JODs.

Customer needs (Beneficiary Name & Address, beneficiary bank BIC code, Beneficiary Account/IBAN number) to request issuance of a transfer (Some other data might be requested depending on the country which will receive the transfer

You can apply for your travel insurance quickly and easily on Iskan Mobile.

 Visit any of our branches, contact our call center apply through the Iskan Mobile app or fill the form Click Here

This account is tailored for employees and other individuals who receive a monthly salary transferred to their bank account. With this account, employees can reap several benefits not available to other accounts.

This account is designed for all customers, individuals, companies and business owners. It enables them to invest their money with high returns for different tied up periods with the ability to open this account in many currencies.

- Advanced withdrawal of your salary at any time during the month

- Visa Electron Card to withdraw cash from ATM machines as well as making purchases from retail stores

- Instant access to all Housing Bank electronic services (Iskan 24/7, Phone Banking, Mobile Banking, Iskan Online, and Iskan SMS)

- Utility bills payments

- Preferential terms on loans and credit facilities

- The Ability to subscribe into EasyTawfeer service for free

· ID card for the account holder (benefit accounts), or for the guardian or custodian of a minor's account:

- A valid smart ID card for Jordanians (resident or non-resident)

- A valid passport for non-Jordanians (resident or non-resident)

- Identification card for the children of Jordanian women married to non-Jordanian men (resident or non-resident)

- Military ID/appointment certificate for members of the armed forces and security services (Jordanian resident)

- A valid service card for the Syrian community, stamped on the back with the seal of the security center that issued it, in addition to valid travel awards (non-Jordanian resident)

- Temporary residence card for people from the Gaza Strip (non-Jordanian resident)

- Diplomatic or administrative card issued by the Ministry of Interior (non-Jordanian resident)

· Proof of Residential Address: a recent utility bill from the last 6 months (electricity, water, landline, or internet). Exception: For low-risk Jordanian residents, provided the client’s address is fully completed on the account application, or a rental contract if the client is a tenant and the bills are in the name of the landlord

· Family book or birth certificate of the child (minor)

All customers under 18 years of age