FAQ

There are no charges for this service.

The minimum payment due depends on the selected payment instruction by the cardholder with a minimum amount of 25 JOD for standard/classic credit cards, and 50 JOD for platinum/signature/infinite/ credit cards, and the equivalent in US dollars for Infinite $ cards

To open an account at HBTF while you reside outside Jordan, you must take the following steps:

-Grant a power of attorney to one of your relatives, or request an application form to open an account through Iskan App or call the call center (ISKAN 24/7) at:+96265200400.

-Fill in the application form with the required information.

-Approve your signature through the bank you deal with or through one of our correspondents in the country you reside in.

-Send us the application form with a verified copy of your ID on the following P.O. Box address: The Housing Bank for Trade & Finance P.O. Box 7693 Amman 11118 Jordan.

You can withdraw, deposit, and inquire services through our ATMs, which function 24 hours a day 7 days a week. You can also access about 24 services through short messages services (SMS), besides the online services through (Iskan Online), (Iskan Mobile). You can also access more than 40 services through our call center (Iskan 24/7) at: +96265200400, or the toll-free number 080022111, or follow us on social media platforms.

Customers’ salaries transferred by public and private entities to HBTF are cleared within 24 hours of the transfer date. The bank established a central unit to make this service highly efficient and speedy.

The bank charges a 1 JOD monthly fee from your current or saving account when your saving account balance is less than 100 JOD, or when your current account balance is less than 100 JOD, Reason behind that charge is to partially compensate the cost of managing such accounts. In addition, we expect this fee to be an incentive for you to inject more funds into your saving account and exceed 200 JOD, and accordingly become eligible to participate in the savings Account Prizes draw.

Available payment instructions on credit cards are 5%, 25%, 50% or 100%.

Credit card statements are issued at end of each month.

The savings account is designed for all our customers. This is because it suits all those customers who wish to save money for their family and achieve financial security in the future.

You can contact the call center on +96265200400, or the toll free number 080022111.

Yes, you can withdraw all of your salary at any time during the month.

The Housing Bank is the ideal choice for clients of large, small and medium companies due to its ability to meet its customers' financing requirements, by providing a diverse and integrated group of banking products that meet their various needs, in addition to the extensive experience of the Relationship Managers in dealing with corporate clients from various sectors.

The Housing Bank is the ideal choice for clients of large, small and medium companies due to its ability to meet its customers' financing requirements, by providing a diverse and integrated group of banking products that meet their various needs, in addition to the extensive experience of the Relationship Managers in dealing with corporate clients from various sectors.

Through downloading our app from the app store, play store or Huawei store and choose the registration option then filling the required fields.

There is no minimum limit for opening an account

100 JODs is the minimum limit for opening a savings account.

The minimum personal loan amount is 3,000 JODs.

Financing can reach 150,000 JOD.

Loan tenure up to 5 years (including grace period), Grace period up to 2 months.